BTS SIO : Solutions Infrastructure, Systèmes et Réseaux
CORe : Credential of Readiness
ITIL : Foundation IT Service Management
Boris Fernandez is part of the IT Team and a highly proficient Customer Support Management, added with 15+ years of continously leadership experience mainly within IT industry. His main area of expertise is Customer Service and Technical Support.
Furthermore, Boris has experience with Project Management, Regulatory IT solutions and Service Improvement.